Step One: Give the proper notice to the employee

A. Proper notice requires ensuring that the employee is told:

1. Thenatureandextentoftheproblem

a. Examples:

• (Attendance): Your Non-scheduled Absenteeism for the last quarter was 45% above the average.
• (Behavior):Howyouhandledthatlastcallcouldhavebeenbetter conducted.
• (Productivity-Efficiency Issue) You routinely take 35% longer than the typical amount of time to complete that task
• Productivity-Effectiveness Issue) For every two hours of Self-Directed Work Time, your Self-Initiated performance outcome is a ratio of 1:2. The Work Unit average is 2:2.