Mission

The first step toward developing a Performance-Directed Organization is to define the proper mission. The organization’s mission is a statement of why the organization exists. The mission is the standard by which the correctness and the effectiveness of all decisions and actions can be evaluated. The second step is to ensure that your members understand the mission and align their conduct and behavior with it. Mission defines the organization’s business purpose. Consequently, defining an accurate statement of mission is one of management’s most important responsibilities.

The Purpose of Mission

The purpose of a well-defined mission is to align all thoughts and actions towards a unified accomplishment (i.e., outcome, result). An adequately defined mission creates a vision of the outcome and provides alternate means to accomplish the mission. Law enforcement agencies can learn an essential lesson from American Railroad companies concerning the importance of having the proper mission and its effect on vision.